Returns/Refunds

Not satisfied with your items? You can request a return within 7 business days of receiving your order.

Important Terms:

• Return Request: Submit within 7 business days of receipt.
• Eligibility: Items must be unworn, unaltered, and in original packaging with tags.
• Return Shipping: Customers are responsible for return shipping charges.
• Shipping Errors or Damages: Notify us within 7 business days for assistance.
• Return Process: Return items within 7 days of receiving the shipping label.
• Refund: Issued after item inspection, minus original and return shipping costs.
• Processing Time: Allow 5-7 business days after we receive the return.
• Refund Posting: Time may vary based on the bank.

For further details and to initiate a return, visit your account page.

Shipping

• Processing Time: Orders are processed and shipped within 1-3 business days.
• Delivery Time: Typically, orders arrive at their destinations within 3-7 business days after being shipped.
• Weekends and Holidays: Processing and delivery times do not include weekends or holidays.
• Actual Shipping Times: Please note that actual shipping times may vary due to courier service and weather conditions.
• U.S. Shipping: We currently offer shipping to all 50 states within the U.S..
• International Shipping: While we don’t currently ship to countries other than the U.S., we plan to offer international shipping in the future.
• Returned Packages: If a package is returned due to an incorrect address or an undeliverable location, a refund will be issued.
• P.O. Boxes: The Tania Collection does not hold responsibility for shipping and delivery to P.O. Boxes.
• Courier Restrictions: Some items may not be eligible for P.O. Box delivery due to shipping courier restrictions.
• Lost or Delivered Packages: We are not responsible for items lost during transit or packages marked as “delivered” by the courier. Please check your mailbox and contact your mail courier if needed.